Housing Officer

  • Up to £31,778 per annum plus Car Allowance of £1,942 per annum
  • Crawley, Sussex
  • Moat

Role: Neighbourhood Services Manager (Internal Job Title)

Hours: 35 hours per week

Salary: Up to £31,778 per annum plus Car Allowance of £1,942 per annum

Contract: Permanent

Location: Crawley

We’re on the look out for an experienced Housing Professional to join our fun-loving Neighbourhoods team in Sussex!

During the COVID-19 pandemic, we are following Government guidelines and supporting our staff by adapting our processes in line with changes. All of our staff our working from home on a full time basis; your interview and induction for this role would be completed virtually.

When we are in a position to return to our offices, you'll be based in a dynamic co-working office space in Crawley! Parking is provided with access to a number of different networking and development opportunities.

As a Neighbourhood Services Manager, you will have your own patch of properties in Sussex, managing the tenancies, leases and communities within a multi-tenure portfolio. Acting as an ambassador for Moat, you will deliver a high quality service to our residents, providing advice and guidance where necessary. You'll own your estate inspections, ensuring that our residents are taking care of their homes and the community areas.

Your experience of working with managing agents will ensure our cleaning and gardening contracts are utilised to their maximum potential, making positive improvements to your patch area.

You will report to the Neighbourhood Operations Manager, and have other Neighbourhood Services Manager’s on your team, enabling you to support each other and share knowledge/experiences.

Who are we looking for?

• A good standard of education, with excellent verbal and written skills

• Demonstrable understanding of leases and tenancy agreements

• A sound awareness of Landlord, Leasehold and Tenant legislation and procedure

• A good awareness of welfare benefits, particularly Housing Benefits

• An awareness of occasions that require liaison with Social Services (e.g child protection, domestic violence)

• Appropriate means of transport

Your benefits

In return for your hard work, we will reward you with a competitive salary, pension scheme, a generous annual leave entitlement, and you even get a half day off on your birthday!

We take pride in our people to ensure they are equipped with the knowledge they require to carry out their role and inspire them to learn more which is why we offer further education sponsorship and leadership programmes. Moat want to ensure their employees feel supported at work, so we also provide enhanced maternity/paternity/adoption leave, cycle-to-work scheme, and many more!

Interested? We want to hear from you!

If you feel this role is suited to you, and you want to take on an exciting new challenge, please fill out an online application form (before 23:00 on Thursday 11 June 2020) detailing the skills and experience you can bring to Moat. We will be in touch should we wish to invite you in for an interview.

Please note this role is exempt under the Rehabilitation of Offenders Act (1974) which means that if you are successful, we will have to obtain a disclosure and barring service check before confirming the offer of employment with you.

We reserve the right to close this vacancy at any time prior to the closing date.

  • Advertiser: Direct Employer